Manager: Stockley

Task Description/Responsibilities:

Systems Administrator will be responsible for a combination of installing both software and hardware, maintaining, repairing, troubleshooting, modifying, fabricating, and testing electronic equipment and systems of end users in the field. Apply practical knowledge and principles, isolate malfunctions using established tools and techniques, perform preventive and corrective maintenance on the equipment identified in the system baseline documentation, and return faulty equipment to operating condition. Will work independently on various types of equipment and related devices and be able to resolve problems which are moderate in scope and complexity. Candidates must have the ability to coordinate and perform system hardware & software installations and upgrades. Candidates must be able and willing to travel extensively across the US and internationally, which may include hazardous duty locations, in the performance of their duties and responsibilities.

Participate in the installation of new software baselines. Ensure compatibility of the installed software & hardware baselines. Resolve noted system incompatibilities & inconsistencies. Troubleshoot software & hardware problems, and identify, implement, & document system fixes. Maintain awareness of and participate in planning of upgrades. Successful candidate will be willing and able to explain system architecture, problem causes, results and solutions to junior co-workers.

Education:

□ A Bachelors Degree in a related technical field, or

□ A High School Diploma or GED, plus 4 additional years of related technical experience may be substituted for the Bachelors Degree

□ An AA Degree (in a related Technical Discipline), plus 3 additional years of related technical experience may be substituted for the Bachelors Degree

Experience:

□ Minimum 3 years of SUN and Macintosh computer and other hardware installation, configuration and maintenance

□ 3 years practical trouble shooting experience

□ 3 years LAN/WAN installation, configuration and maintenance

□ Ability to lift 50 pounds for the floor to a desk or table top

□ Candidates with these desired skills will be given preferential consideration: * VoIP, UNIX, TCP/IP LAN/WAN, VTCoIP, TACLANE and KIV's knowledge

Specific Experience Requirements:

q Required (Essential Skills Exp):

o Knowledge of Macintosh clients and the ability to assist customers in resolving client hardware/software/operational issues is a plus.

o Demonstrated UNIX, Solaris 9, Solstice Disk Suite experience. Experience with RAID Systems and tape backup systems a plus

o Knowledge of TCP/IP, AppleTalk & Ethernet network protocols a plus.

o Ability to write clear, concise problem descriptions and their solutions using Remedy Trouble Ticket System.

o Must be able to communicate in English, both orally and in writing.

Security Clearance:

q Current TS/SCI Security Clearance required.